Terms of service

Terms of Service

Effective Date: 08 OCT 2025

Welcome to Trichly! These Terms of Service (“Terms”) govern your use of our website, services, and purchases made through our Shopify store. By visiting or purchasing from us, you agree to these Terms. Please read them carefully.

Products sold on this site are intended for legal herbal or aromatherapy use only. We do not sell or promote tobacco or nicotine products.

1. General Conditions

By using our site, you confirm that you are at least the age of majority in your state/province of residence.
You may not use our products for any unlawful purpose or violate any laws in your jurisdiction.
We reserve the right to refuse service to anyone at any time.
Prices and product availability are subject to change without notice.

2. Online Store Terms

Your account information (including payment details and shipping info) must always be accurate and complete.
We are not responsible if information you provide is incorrect or incomplete, leading to failed deliveries.
Certain products may have limited quantities and are subject to our Return Policy.

3. Products & Content

All images, product descriptions, and copy on this site are our intellectual property and may not be used without permission.
Colors and product details may vary slightly from images shown due to screen differences or supplier updates.

4. Billing & Payment Information

By placing an order, you agree to provide current, complete, and accurate payment and account information.
We reserve the right to refuse or cancel any order if fraud, unauthorized use, or pricing errors are suspected.
Payments are processed securely through Shopify’s payment gateway.

5. Shipping & Delivery

Shipping times are estimates and not guarantees.
Once orders are shipped, tracking information will be provided.
We are not liable for delays caused by carriers, customs, or events outside our control.

6. Returns & Refunds

Please see our Return Policy