🚚 Shipping Policy

Effective Date: 23 AUG 2025

At Trichly, we work hard to get your order delivered quickly, safely, and with no stress. Here’s everything you need to know about how we ship:

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📦 Processing Times

• Orders are typically processed within 1–3 business days (excluding weekends and holidays).

• You’ll receive a confirmation email with tracking info once your order ships.

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🌍 Shipping Options & Rates

• Shipping rates are calculated at checkout based on your location and selected delivery method.

• We currently ship to the US only.
  

• Expedited shipping is available at checkout (if supported in your area).

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⏳ Estimated Delivery Times

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–3 business days
  

⏱️ Please note: delivery times are estimates, not guarantees. Delays caused by carriers, customs, or events outside our control are possible.

• Customers are responsible for providing an accurate shipping address. Orders shipped to incorrect addresses are not refundable.

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📍 Order Tracking

• Once your order ships, you’ll get an email with tracking details so you can follow your package’s journey in real time.

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❗ Lost, Stolen, or Damaged Packages

• Trichly is not responsible for lost or stolen packages marked as "delivered" by the carrier.

• If your package arrives damaged, contact us within 48 hours with photos and order details so we can help.

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💬 Questions?

If you have any questions about shipping or your order, reach out anytime:
📧 contact@trichly.io